Privacy policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on all pages of our web site.

The Information We Collect

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. Typically, contact details including telephone number and email address are required, along with postal address.

As an addition to the above, you can submit information about other people. For example, if you order online and want it sent directly to the recipient, you will need to submit the recipient's address.

Depending on the payment method chosen by the customer, financial details may be requested to the extent that an order may be completed. To help in the protection of customer privacy, no financial information is stored by Canems after a transaction has taken place.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Sensitive information such as credit card information are processed by third party company on behalf of Canems. Secure Sockets Layer (SSL) encryption is implemented by this third party, such that the information is unreadable by anyone but us.

Credit card numbers are used only for processing payment and are not used for other purposes. Payments to Canems are handled by third party company, and as such this service gives you and Canems an extra level of security to guard against credit card fraud and to protect your financial data.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us.

 

Registered Office:
43 Oswald Road
Scunthorpe
North Lincolnshire
DN15 7PN

Telephone: 01724 700222
Email: sales@canems.co.uk

VAT Reg No. 170061643
Registered in England No. 08598238